The token enables direct connection. The assessment evaluates fit against requirements. They are completely separate allocations.
The token enables contact.
Under the planned model, a token is consumed only when identity unlocking succeeds. Candidate matching and concise fit summaries consume zero tokens. Any error preventing unlock leaves the token balance intact.
A communication request initiates a mutual discussion. It does not constitute acceptance of a project, guaranteed availability, or agreement on fees.
Detailed assessment deepens fit.
The Detailed Assessment compares documented projects, tools, and credentials against the brief, highlighting strengths, gaps, and missing context before identity unlock.
A credit is consumed only upon delivery of a complete report. System errors or partial outputs consume zero credits. Authorized company users will access report history in-platform; PDF export is not supported. Reports highlight analytical context but do not certify claims or guarantee project results.
The guarantee, without ambiguity.
Success Guarantee means assessing profile suitability against the initial brief. It does not promise project success.
The package window begins on the first communication date, not at unlock. A claim must articulate which original requirement was unmet and must be submitted within that period. Final decisions are made by human review; standard response target is 5 business days, extendable when additional information is required.
If the initial contact request is not answered within 2 business days, the platform automatically re-credits one token. An approved claim may re-credit one token: at most one total re-credit per match between non-acceptance and claim.
It is neither a monetary cash refund nor a limitation of statutory legal rights. Terms and safeguards require qualified legal approval before commercial launch. Upgrading packages does not retroactively extend the guarantee window of previous matches.
More support, same methodology.
Premium adds dedicated human coordination on shortlists, alignment, and process questions. It never buys higher candidate quality.
The Workbloom team can assist in reviewing options and facilitating alignment. The platform never acts as project manager or party to the contract: company and specialist directly negotiate scope, rates, deliverables, and liability.
A package activates only upon confirmed payment: pending or failed transactions grant zero credits. Every confirmed purchase sums with existing balances. Unused tokens and assessments carry over during ordinary operation. Upgrades are purchased at full price without prorated trade-ins, preserving accumulated balances.
No. The commercial model is strictly one-time: there is no monthly retainer, automatic renewal, or recurring fee. Every purchase is an independent decision made by the company.
Does matching quality change across tiers?+
No. All packages share the exact same matching standard and concise fit explanations. Tiers differ solely in token allocation, detailed assessments, and support levels—never in candidate quality or matching priority.
Can additional tokens be purchased?+
The model provides extra tokens at €49 + VAT each, purchased separately: up to 3 per package cycle on Welcome, Starter, and Growth, and unlimited on Premium. The cycle cap never cancels previously accumulated balances.
What happens when upgrading to a different package?+
A new package is purchased at full price without prorated discounts on the previous one. Existing unused tokens carry over and the new allocation is added. Detailed assessments sum with remaining balances. Upgrading does not grant free extra tokens or retroactively extend the guarantee window of a previous match.
Are prices inclusive or exclusive of VAT?+
All displayed prices are net amounts (+ VAT). Applicable VAT is calculated and added exclusively at checkout based on the buyer's billing details and tax jurisdiction, with reverse charge supported where applicable. Final commercial terms and privacy documents require formal legal approval before commercial launch.
Do tokens and assessments expire?+
They do not expire during standard account operations. Remaining balances carry over and accumulate with subsequent eligible purchases. Balance handling upon account closure requires approved, legally compliant final terms: we do not promise perpetual retention or automatic cash refunds.
Can companies make purchases or view profiles today?+
Start talking to BlooMIA without an account. After essential follow-ups and verifying a complete company account, automatic anonymous matching considers all approved profiles using available evidence (pending and rejected profiles are excluded; gaps stay explicit). Neither chat nor matching uses identity tokens. To reveal a profile, choose an eligible paid package here and confirm the separate token unlock. Real purchases remain disabled while Stripe and commercial terms are deferred; a test payment cannot reveal a real identity.